Job description

 As a Consultant/ Manager, you will be responsible for:

  • Contributing to the growth of the T&O practice through innovation, capability and thought leadership
  • Extending the knowledge of T&O practitioners by sharing information on hot topics to help support a learning environment within the practice


What Experience and Mindsets Make Up Our Practice?

Our practice is built of a range of people from a variety of backgrounds including:

  • External consulting (client facing roles)
  • Industry (FS across retail banking, capital markets / wealth & asset management / investment banking and insurance)
  • Functional (HR and change functions)


We expect you to have experience in some of the following areas:

  • Working in a fast-paced business environment where flexibility and an ability to deal with ambiguity are key
  • Working with a wide variety of teams & stakeholders, leveraging strong stakeholder management
  • Translating and communicating complex terms into simple language to influence decision making among senior stakeholders
  • Delivering high quality work and working autonomously
  • At Manager level – leading teams of varying sizes
  • At Manager level – identifying, designing and shaping new client opportunities alongside building strong and sustainable relationships with clients and programme mobilisation
  • Working in the Financial Services industry or in functional HR/Change roles with knowledge of the key industry hot topics (see below) and an appreciation of a highly regulated industry



  • Knowledge of leading change management methods and experience of large scale business transformation projects
  • Using data and behaviour models to define and measure user readiness, and change/benefits tracking across organisations and business functions, and implementing active change networks
  • Knowledge of Change hot topics such as analytics, Regulatory change, Agile Change tools and methods, digital change, and robotics automation



  • Large scale HR transformation programmes affecting, but not limited to, process and systems, operating models and outsourcing
  • Knowledge of the leading and latest HR Digital disrupters including Cloud systems and enabling technologies with experience / knowledge in related hot topics such as Robotics Process Automation (RPA) and Artificial Intelligence (AI), data analytics and insight, Agile, virtual and augmented reality
  • Understanding of emerging external trends and how they impact industry sectors/businesses such as Brexit
  • Experience within key functional HR areas, for example Learning, Talent Acquisition, Payroll, Benefits, and Reward
  • Understanding of core HR services and operating principles and how these enable and are impacted by transformation and change
  • Knowledge of the role of HR in shaping the future workforce and organisation effectiveness, including employee experience, trends and changing shape of the workforce



  • Experience in workforce/capability transformation projects (inclusive of driving cultural and behavioural change) and knowledge of the future workforce trends and the associated impacts on the Financial Services industry
  • Experience in the latest talent management practices across all stages of the employee lifecycle and market leading learning tools, organisation design, performance, reward and capability definition skills
  • Experience and knowledge of hot topics in People such as transforming learning capabilities, leadership and workforce transformation, customer centric cultures, people analytics and organisation flexibility


Desirable Mindsets:

As a people organisation, mindsets are important in the way that we work with our clients. As a Consultant/ Manager, we expect that you:

  • Enjoy taking iterative, incremental methods of building and managing networks of business areas that aim to provide new product or service development in a highly interactive manner to drive the agenda for change, HR and/or people
  • Have the drive to set out your own growth path and development
  • Are enthusiastic to extend and navigate networks in and outside
  • Are keen to make data valuable and draw on data-driven insights to help clients build enabling change networks and inform decision making
  • Are forward thinking with a strong business acumen and ability to navigate the wider business context within our client organisations
  • Are passionate for working in an entrepreneurial environment and working with constantly evolving technologies
  • Are comfortable travelling and working away from home (Monday to Friday as required)

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